Category: Research

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customer experience

Customer Experience Digital Transformation + 2IFS Cloud Moment of Service

51 Percent of Companies have Re-engineered Processes for Better Customer Experiences

Customer Experience Digital Transformation + 2IFS Cloud Moment of Service

18 Percent of Businesses ‘Too Busy’ to Report Issues in their Value Chain

Digital Transformation Service + 1Servitization

90 percent of Companies in the Process of re-engineering their Business

Harmoniser l’expérience de service pour répondre aux nouvelles attentes des clients.

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3 étapes pour une expérience client connectée et des services inégalés