Mark Brewer

Vice President, Service Industries

Vice President for the Service Industry, Mark has been helping organizations drive business transformation for over 20 years. From bringing Service Lifecycle Management solutions to market with Servigistics to introducing Connected FSM to the marketplace with PTC. Mark has worked with some of the world’s largest service organizations including Coca Cola, Dell, GE Healthcare and ThyssenKrupp. In March 2017, Mark was named as one of the most influential people in field service by Field Service News.

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Articles By Mark Brewer

FSM IFS Cloud + 1PSO

Enhancing Sustainable Field Service Operations Today

Field Service Industrial AI + 1Predictive Maintence

Service at the Speed of Conversation: Transforming Field Service with Industrial AI

AI in Service AI knowledge management + 3autonomous scheduling service trends workforce optimization

Service at the Speed of Conversation: IFS Service Industry Predictions 2025

AI Planning & Scheduling Optimization + 2Service Industries service management

The Power of AI in Workforce Management: PHS Story

AI AI Co-Pilot + 4Circular Economy CIRCULARITY Computer vision fleet management

IFS Predictions 2024: AI will revolutionize Service, driving altogether new, smarter use cases: Five Significant AI-fueled Service Trends

Artificial Intelligence employee experience + 2preventative maintenance PSO

The key to service profitability and business growth is workforce optimization

aftermarket services equipment rental + 7ESG Manufacturing Servitization spare parts management supply chain management Sustainability technology superiority

Service: Your Profit Powerhouse Five Opportunities for Manufacturers in 2023

AR facilities management + 3IFS Cloud Sustainability Work Experience (WX)

What will 2023 hold for the Facilities Management Sector

Customer Customer Experience + 6employee experience Field Service Management Innovation Prediction Service Sustainability

Five Significant Field Service Trends for 2023

IFS Cloud IFS Unleashed + 1service management

Service City – creating a service-driven community at IFS Unleashed

facilities management Field Service Management + 1service management

Facilities Management: Technology Trends

AI Artificial Intelligence + 6Field Service Field Service Management FSM Gartner Innovation Service