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Hannah Mandapat

Marcom Manager

As a Marcom Manager at IFS’ ESM (IFS assyst) unit, Hannah Mandapat is responsible for defining, refining, and delivering content to promote the IFS assyst brand. Hannah has over five years of experience in the technology space, having worked in various marketing roles involving copywriting, social media management, and email marketing. She has a demonstrated history of working in startups to growing companies, including Dext and Cezanne HR.

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Articles By Hannah Mandapat

What Does a Great Employee Service Experience Involve?

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How omnichannel ESM elevates the customer experience

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7 ways to get that executive buy-in for your IT investment

7 ways to get that executive buy-in for your IT investment

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Osca and IFS assyst at SITS 2023 (The Service Desk and IT Support Show)

Osca and IFS assyst at SITS 2023 (The Service Desk and IT Support Show)

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what is service catalog management

What is ITIL service catalog management?

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What is a CMDB? (Configuration Management Database)

What is a CMDB (Configuration Management Database)? – A Quick Guide

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GITEX Global: A Showcase of Innovation

GITEX Global: A Showcase of Innovation

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IFS Unleashed: A Great Collection of Exciting Moments - banner

IFS Unleashed: A Great Collection of Exciting Moments

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What is IT Incident Management? (Best Practice and Processes)

What is IT Incident Management? (Best Practice and Processes)

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ITSM ITIL 4 The 7 Guiding Principles of ITIL 4: Think and work holistically

The 7 Guiding Principles of ITIL 4: Think and work holistically

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Service Desk Challenges: Planned vs Unplanned Work

Service Desk Challenges: Planned vs Unplanned Work

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