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Ed Perez

Solution Consulting Manager, IFS assyst

Ed Perez is a Solution Consulting Manager at IFS’ ESM (IFS assyst) unit. He has over 20 years of IT industry experience in planning and designing technology solutions. Ed focuses on utilizing the best approach and the most appropriate technology and resources to solve business problems and provide customers with a superior advantage in IT. Ed's skills within ITSM have provided valuable for major software companies such as IBM, HP, BMC Software, and others.

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Articles By Ed Perez

7 secrets to getting digital transformation right

7 secrets to getting digital transformation right

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How ESM supports your distributed workforce

How ESM supports your distributed workforce

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How to promote diversity in your IT hiring

How to promote diversity in your IT hiring

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8 ways to manage stress in your IT team

8 ways to manage stress in your IT team

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How to attract IT talent

How to Attract IT Talent

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What is ITSM? | IT Service Management Explained | ITSM Vs ITIL

What is ITSM? | IT Service Management Explained | ITSM Vs ITIL

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What is problem management? | Problem management explained and best practices

What is problem management? | Problem management explained and best practices

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What’s new in IFS assyst 11.5?

What’s new in IFS assyst 11.5?

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Gartner: 6 Smart Steps for ITSM Tool Selection Success

Gartner: 6 Smart Steps for ITSM Tool Selection Success

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Omnichannel Service Desk Strategy: 3 Things You Need to Know

Omnichannel Service Desk Strategy: 3 Things You Need to Know

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